Return Policy

Returns & Refunds

We want you to feel confident shopping with KOKSI.

Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unused and in original condition.

🇺🇸 United States Returns

US returns are handled domestically to ensure fast and easy processing.

🇬🇧 United Kingdom Returns

UK returns are processed within the UK.

Refunds

  • Approved refunds are issued to the original payment method.

  • Please allow 3–5 business days for the refund to appear after processing.