Terms of service

KOKSI HOME – Terms of Service

Welcome to KOKSI HOME. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

This website is operated by KOKSI HOME. Throughout the site, the terms “we”, “us”, and “our” refer to KOKSI HOME. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time. Your continued use of the website means you accept any changes.

2. Online Store Terms

By using our store, you confirm that:

You are at least 18 years old or have parental permission.
You will not use our products for illegal or unauthorized purposes.
You will not attempt to interfere with the security or functionality of the website.

3. Product Information

We make every effort to display accurate product images, descriptions, and specifications. However, slight variations may occur due to screen differences or supplier updates.
We reserve the right to modify product designs, prices, and availability at any time without notice.

4. Pricing & Payments

All prices on our website are listed in USD.
We reserve the right to change prices at any time.
Payments are processed through secure third-party providers. By placing an order, you confirm that all payment information provided is accurate and authorized.

5. Shipping

All orders include free shipping within the USA.
Estimated delivery time: 2–7 business days after payment and processing.
More detailed information can be found in our Shipping Policy.

6. Returns & Refunds

We offer:

Free returns for defective or damaged products within 30 days, and
Non-defective returns within 30 days, where the customer covers the return shipping cost.

All returns must follow our Return Policy, available on the website.

7. Order Cancellation

We may cancel or refuse any order for reasons including:

suspected fraud,
incorrect billing information,
product unavailability.

If your order is canceled, we will notify you and issue a full refund.

8. Accuracy of Billing Information

You agree to provide current, complete, and accurate billing and shipping information for all purchases. We are not responsible for delays or lost shipments caused by incorrect addresses.

9. Third-Party Services

Certain products or services may involve third-party suppliers (such as shipping partners or payment processors). We are not responsible for third-party errors, delays, or service interruptions.

10. Intellectual Property

All content on this website—including images, text, branding, design, and graphics—is the property of KOKSI HOME and is protected by copyright laws. Unauthorized use is prohibited.